Welcome to AL Afiyaat!
This Refund Policy outlines the terms and conditions for requesting refunds on products purchased through our website, alafiyaat.com.
Eligibility for Refund
Damaged or Defective Products: You may be eligible for a refund if you receive products that are damaged, defective, or significantly different from the description on our website.
Unsatisfactory Products: If you are unsatisfied with a product for any reason, you may request a refund within [3] days of receiving the item.
Refund Process
Notification: To initiate a refund, please contact our customer service team at info@alafiyaat.com within the specified time frame, providing your order number and a detailed explanation of the issue.
Return Authorization: Our customer service team will guide you through the return process, including obtaining authorization for the return.
Return Shipment: You may be required to return the product to us. Please follow the return instructions provided by our customer service team.
Conditions for Refund
Product Condition: Returned products must be in their original condition, unused, and with all original packaging.
Return Shipping: If the return is due to dissatisfaction or change of mind, the customer may be responsible for return shipping costs.
Refund Options
Refund Method: Refunds will be issued using the original payment method used for the purchase.
Processing Time: Please allow [number] business days for the processing of refunds once the returned items are received and inspected.
Exclusions
Non-Returnable Items: Certain items, such as perishable goods or personalized products, may not be eligible for refunds unless they are damaged or defective.
Contact Us
If you have any questions or concerns regarding our Refund Policy, please contact us at info@alafiyaat.com or call us at 01867693158.
Changes to This Refund Policy
We reserve the right to update or modify this Refund Policy at our discretion. Any changes will be effective immediately upon posting on this page.